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Accounts & Services

Pay Your Bill
- Ways To Pay Pay your Versant Power bill online, by phone, mail, or in person. Multiple payment options including Apple Pay, Google Pay, and bank transfers.
  - One-Time Bill Pay Pay your Versant Power bill online with One-Time Bill Pay. Secure payment without registration. Minimal convenience fee. Next-day processing.
Understanding Your Bill Understand your Versant Power electricity bill with our easy-to-read guide. Learn how charges are calculated and what your costs mean.
- Quick Check Calculator Calculate your daily power usage with Versant Power's Quick Check Calculator. Estimate your electricity bill based on kWh consumption.
Bill Inserts Download current and past Versant Power bill inserts. Access monthly information on rates, services, energy programs, and important updates.
My Services Access Versant Power's terms and conditions of service, contact information, and customer support resources. Get help with your account today.
- Start, Stop & Move Start, stop, or move your Versant Power electric service. Connect your new home or business in 8 days. Call (207) 973-2000 to get started.
- Construction Standards Versant Power construction standards and information. Contact our Customer Contact Center at 1-855-363-7211 or (207) 973-2000 for assistance.
- Damage Claims File a damage claim with Versant Power for property damage caused by our equipment. Get fair compensation and learn about the claims process.
- Service Standards Versant Power's reliable service standards for your energy needs. Contact us at 1-855-363-7211 or (207) 973-2000 for information and assistance.
- Rights & Responsibilities Learn your rights and responsibilities as a Versant Power customer. Download our Commercial Service Guide for billing, service, and energy info.
- Electric Choice Choose your electricity supplier with Versant Power's Electric Choice program. Compare prices, terms, and renewable energy options in Maine.
- Special Services Versant Power special services for customers with special needs. TTY, relay services, and accessibility support available 24/7 at 711 or (207) 973-2000.
- Municipal Street Lighting Efficient LED municipal street lighting solutions from Versant Power. Save energy and money with LED upgrades. Email LEDStreetLights@versantpower.com.
- Terms and Conditions of Service Versant Power's Terms and Conditions of Service, effective July 1, 2025. Download the full document or call (207) 973-2000 for more information.
Rates
- Historical Rates
Vegetation Management Versant Power vegetation management and tree trimming for safe, reliable power. Professional line clearance to prevent outages. Call (207) 973-2000.
My Account on a mobile device Learn how to add Versant Power's My Account portal to the home screen of a mobile device.

Programs

LifeLight Program Versant Power LifeLight program for customers with essential medical equipment. Get priority restoration and advance notice of planned outages.
Low Income Assistance Program Versant Power Low Income Assistance Program (LIAP) offers annual bill reductions for qualifying customers. Get help with electric bill costs.
Oxygen Pump Benefit Program Versant Power Oxygen Pump Benefit for low-income customers using oxygen pumps 8+ hours daily. Get financial assistance for medical equipment costs.
Maine Green Power
P.L.U.S. Program Versant Power P.L.U.S. Program protects private power lines. Coverage for poles, wire, tree trimming, and repairs starting at $5/month per pole.
Arrearage Program Versant Power Arrearage Management Program (AMP) helps low-income customers with past-due bills. Get up to 100% forgiveness of overdue balances.
Budget Billing Program Versant Power Budget Billing Program offers stable monthly payments by averaging your electricity costs. Avoid seasonal spikes in your bill.
Dirigo Business Incentive Credit Versant Power Dirigo Business Incentive Credit for qualifying Maine businesses. Learn about electrical rate incentives and business programs.

Outages & Restoration

Report a Live Outage
Live Outage Map
- Current Outage Alerts Current outage alerts from Versant Power. Stay informed about active power outages, emergency situations, and service interruptions in Maine.
- Current Town Outages
Restoration Process & Time Learn Versant Power's restoration process and timeline. Understand how we prioritize repairs from transmission lines to individual service lines.
Staying Prepared Be prepared for power outages with Versant Power's emergency tips. Get ready with flashlights, batteries, food, water, and backup heating.
Scheduled Maintenance
Estimated Restoration Time

Safety

Safety Education & Tips
- Storm Safety Storm safety tips for power outages from Versant Power. Prepare with flashlights, batteries, water, food, and backup heating for severe weather.
Generator Safety Generator safety tips from Versant Power. Use generators outdoors only, away from windows. Prevent carbon monoxide poisoning and electrical hazards.
Electrical Safety Education
Grounding Electrical grounding safety tips from Versant Power. Protect your home from shocks and fires. Check grounding wires every 10 years with an electrician.
Beware of Scams Protect yourself from utility scams targeting Versant Power customers. Never pay by prepaid cards. Call (207) 973-2000 to verify suspicious calls.
Online Theft Reporting Report suspected electricity or property theft to Versant Power online or call (207) 973-2537. Anonymous tips welcome. Help prevent utility theft.
Electricity Facts Learn interesting electricity facts from Versant Power. Discover why power lines are called conductors and how materials have evolved over time.

Energy Solutions

Energy Saving Tips & Tools Energy saving tips and tools from Versant Power. Learn to manage electricity use efficiently and save money with conservation strategies.
- Electric Rate Calculator Calculate electricity costs for your appliances with Versant Power's rate calculator. Learn to estimate kWh usage and monthly operating costs.
- Household Savings Tips Household energy saving tips from Versant Power. Reduce electricity costs with advice on appliances, lighting, heating, cooling, and water heating.
- Breaker Test with a Digital Meter Learn how to perform a breaker test with a digital meter from Versant Power. Identify high-usage appliances and troubleshoot electrical issues.
- Breaker Test with an Electromechanical (Dial) Meter Perform a breaker test with a dial meter from Versant Power. Learn which appliances use the most electricity and troubleshoot electrical issues.
- Breaker Test with an AMI Meter Perform a breaker test with an AMI meter from Versant Power. Learn to read watt demand displays and identify high-usage appliances and circuits.
- How to Read Your Meter Learn how to read your electric meter with Versant Power's guide. Understand analog, digital, and AMI meter readings to track energy usage.
Clean Energy Versant Power clean energy solutions connecting renewable resources. Solar, wind, and distributed generation for a sustainable Maine energy future.
- Distribution & Interconnection Process Versant Power distributed generation interconnection process. Connect solar, wind, and renewable energy systems to the grid. Apply online today.
- Net Energy Billing Versant Power Net Energy Billing (NEB) for solar and renewable energy projects. Get kilowatt-hour or dollar credits on your electricity bill.
- Hosting Capability Maps
- Community Solar Versant Power community solar programs. Get bill credits from shared solar projects without installing panels. Support renewable energy in Maine.
- Balcony Solar Versant Power supports innovation and customer choice, but it’s crucial that customers understand key safety and compliance considerations before purchasing or installing plug-in solar. Improper installation or use may cause fire, shock or equipment damage.
Eco Rates Save money with Versant Power Eco Rates for heat pumps, electric vehicles, and energy storage. Special rates for eco-friendly energy solutions.
Heat Pumps Save with Versant Power heat pump rates. Lower electric heat delivery rates for heat pumps and heat pump water heaters. Learn about Eco rates.
Electric Vehicles Versant Power electric vehicle rates and support. Save with time-of-use rates for EV charging. Learn about Level 2 and DC fast charging options.

About

News & Press Releases Latest news and press releases from Versant Power. Stay updated on grid improvements, smart devices, reliability projects, and company announcements.
Board Members & Executive Team Meet Versant Power's board members and executive team. Learn about the leadership guiding Maine's electric utility company and our operations.
Careers Join Versant Power's team of 500+ professionals. Explore career opportunities in engineering, finance, operations, and more at Maine's electric utility.
Environmental
- Grid & Climate Planning
- Osprey Cam
Towns in our Service Districts
Commitment to the Community
Request for Proposals (RFPs)

Scheduled Maintenance

Planned Electrical System Maintenance – Madawaska Lake

Madawaska Lake

Planned Electrical System Maintenance – Madawaska Lake

Description of the event:		Planned Electrical System Maintenance – Madawaska Lake
Date and Time of Interruption:		10:00 a.m. Wednesday, May 27, 2026
Duration:		Approximately 4 hours
Rain Date:(if applicable)		5/28/2026
Area Affected:		Versant Power crews have scheduled maintenance to the electrical system in Madawaska Lake beginning at 10:00 a.m. on Wednesday, May 27. The maintenance is expected to last 4 hours. Customers on North Shore Road may experience service interruptions and traffic delays during this time as crews replace equipment, work to improve reliability and prevent future outages.
Related Information:		The public is reminded to never touch a downed power line or a tree in contact with a downed line. Motorists are urged to slow down or move over and change lanes, when possible, if approaching utility crews working on roadways. Customers may report outages via our website or by calling our Customer Contact Center at (207) 973-2000. You may also follow us on Twitter (@versantpower), Instagram (versantpower) or LinkedIn. Visit our website to view any planned repair or maintenance work.