Every phone call, email, and customer interaction is an opportunity to provide reliable, responsive service. Whether you have a question about your account, need help understanding a bill, want to explore payment options, or need to report an outage, the Versant Power Customer Contact Center is ready to assist. Our Customer Contact Center is available Monday through Friday from 7:30 a.m. to 5 p.m. to assist with account questions and service requests. Customers can also report outages and emergencies 24 hours a day, seven days a week.

Versant Power is pleased to announce that Erica Young has officially assumed the role of President, effective May 1. Erica brings extensive leadership experience and a strong commitment to operational excellence, employee engagement, and customer-focused service. In her new role, she will lead Versant Power’s continued efforts to deliver safe, reliable electricity to communities across northern and eastern Maine.

From the rocky coastline of Downeast Maine to the forests of Aroostook County, Versant Power’s Aerial Inspection Program helps identify potential issues along hundreds of miles of transmission lines before they can become larger problems. Led by Versant Power’s Asset Management team, the program combines experienced line inspectors, advanced imaging technology, and aerial access to some of the most remote terrain in the company’s service territory.

A recent upgrade in Southwest Harbor is improving electric reliability while giving a once-aging substation a fresh, community-friendly look. With modern equipment and thoughtful design, the project delivers stronger service—and a better fit for the town.